A few things could be better as far as better communication about certain things going. For instance with COVID-19, I think there should be explanations as to why the fee to pay rent online is now back. Small stuff should be communicated.
I’ve been here for a year now, so far everything has been good to me. It’s very comfortable and convenient. It’s a very friendly and clean environment. The pool gate is closed so it is a kid friendly environment. My neighbors aren’t too loud. Everything has been great so far.
the distance to campus is nice, if you choose or plan to walk to campus. the apartment offers many amenities although sometimes they aren’t open or work properly
Hi Amber, and thank you for taking the time to provide your feedback! We're so sad we had to close our amenities in the beginning of the COVID-19 pandemic, but we're thankful to have them back open with social distancing guidelines in place! If there is ever an issue with an amenity please let us know and we'll send our maintennace staff to assess asap!
Been really nice around the apartment. Glad to have the pool opened back up. Maintenance has been working really hard and the grounds are beautiful.
Thank you for the review, Marshall! We're so glad to hear you're enjoying your experience at University Landing!
It’s affordable, it’s nice for the money. I like it here. It’s at a perfect location. I can walk to class. It’s only a few minutes away from my job.
Thank you so much for the feedback, Caroline! We're always striving to give our residents a five star experience, so please let us know if there's ever anything we can do to kick it up a notch!
Everyone so far has been extremely nice! I was able to move in according to my schedule with ease and the staff made it a smooth and easy transition. Maintenance has been quick to come and solve any issues we’ve had. I am excited to live here.
Thank you for the positive feedback, Madison! We're so glad you've joined the university Landing community and we're looking forward to the next year with you!
Great place to live. Lovely and helpful staff that have made the disruptions caused by the COVID-19 pandemic seamless. Everyone is always super friendly and ready to help with whatever you need.
Thank you so much for your great review, Travis! COVID-19 definitely threw a wrench into our operations as usual, but we're glad the policies we put in place were to your satisfaction! Let us know if there's ever anything else we can do to continue to give you a five star experience!
The proximity to Austin Peay was very nice. The noise from upstairs neighbors prevented sleep and when immediate maintenance was needed nobody bothered to answer the phone.
